Appointment Policies

Appointment Policy

To ensure the best possible experience for all clients, fairness to staff & longevity of a small business, we have strict appointment policies in effect.

Reschedule Fee - $10 fee per service is required to make ANY changes in time or day within 24 hours of your appointment. This applies even if you are making changes within the same day.

Cancellation Fee- 50% of services (to a maximum of $15 per service) booked will be charged for any cancellations made within 24 hours of appointment time.

No-Show Fee- 50% of all services booked (no maximum per service) will be charged in the event of a "no-show" appointment.

If you book an appointment within the 24 hour period (ex.you make the appointment at 10pm for 10am the following day) you WILL be held accountable to both the reschedule AND/OR cancellation policy, as staffing arrangements have been made.

Please note, acceptable ways to cancel your appointment are by phone at 905-639-3030 or email hello@styledlounge.ca. Social media avenues & text messages will not be considered acceptable forms of communication.

Late Policy

To keep everyone on time for their busy lives, clients more than 10 minutes late for their appointment may be subject to a canceled or bumped appointment time. We will do our best to keep everyone on schedule!

Group Booking Policy

For groups of 3 or more credit card is required at time of booking. Cancellations made with less than 48 hours’ notice will be charged 50% of service(s) booked. All no shows will be charged full price of service(s) booked.

Waxing Policy

We are unable to perform facial waxing services should you be using ANY products that contain retinol or retinoids. We take all necessary precautions to ensure the safety of our clients & will not be held responsible for any injuries that occur due to being provided incorrect or falsified information. We can offer sugaring as a safe alternative for hair removal.

Package Details

Services purchased within a package must be redeemed on same day/visit by one guest. If purchased as a gift certificate, services can be broken up, but will change the certificate to a monetary value, voiding the “package” pricing.

Series Details

Series package is non- refundable, nontransferable & expires 1 year from purchase date.

Gift Cards Policy

No refunds or cash value on Gift cards. Not valid in conjunction with any offers/discounts.

Extension Policy

Here at Styled. We will gladly add your clip ins to any style but we will not be responsible for any damage caused during or after your appointment.

All prices are subject to change without notice and tax applicable.